Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Rosemary S., Ashland City, Tennessee“Very simple! Submitted my request online, was quickly contacted by Kayla, had a quote and new policy with more coverage and a better price in less than 2 days!! Would have been even sooner if it wasn’t for New Year’s Day. Hale Insurance brokerage helped me find the best rates for my needs.”
Alex S., Ashland City, Tennessee“Kayla and the crew are patient, helpful, and informative.”
Kevin H., Ashland City, Tennessee“Fantastic agency that I know is always looking out for me and my family!”
- ZLZach L., Ashland City, Tennessee
“I can’t say enough good things about Hale Insurance. They’ve saved me real money on my premiums without cutting corners on coverage, which is exactly what I needed. The whole team is quick to respond and really knows their stuff.
Kristen and Kayla especially have been fantastic…they take the time to actually explain your options instead of just pushing a policy. It’s refreshing to work with people who genuinely care about getting you the right coverage at the right price.
If you’re shopping around for insurance quotes or just want better customer service than you’re getting now, Hale Insurance is worth the call.” - JHJayce H., Ashland City, Tennessee
“Kristen worked above and beyond to help us get the best rates.”
- OCOlivia C., Ashland City, Tennessee
“Kayla and team are the best!!! Highly recommend using them for your insurance needs.”
- EPEugene P., Nashville, Tennessee
“great job!!!”
- JKJason K., Ashland City, Tennessee
“Kayla is not just my agent. She’s an MVP business team-mate (Think Shoei Ohtani, Albert Pujols, Patrick Mahomes) that I have grown to depend on to win. Insurance is boring but it’s necessary to do business the right way and protect yourself! I can’t imagine not having Kayla as a team-mate now. She is ULTRA organized, pro-active, looks for ways to help, reminds me of renewals and cost savings and changes. She literally knows as much about the operations of my business as I do. I believe we have well over 45 policies rocking and at least weekly, we’re adding a policy for a property we’ve bought, cancelling a policy for a property we’ve sold, or Kayla will send me a note saying “hey I was thinking about XYZ and this might be an opportunity to save @ renewal”. She’s amazing. Can’t say enough good things about her. Thank you Kayla!”
- LLLina L., Nashville, Tennessee
“Kayla at Hale Insurance is amazing at what she does. She is very professional, organized and thorough in her work, and breaks down concepts to be easily understandable so that you can make an informed decision. If insurance is something that kind of goes over your head (like for me), then Kayla is your girl!”
Courtney W., Ashland City, Tennessee“I’ve worked with Kayla at Hale Insurance for the past few years and she is always very responsive and lists the best options for me. When I was moving and had to switch my insurance around, she quickly took care of it for me. She greatly decreased the stress of the process. I have recommended her to several friends and will continue to recommend because she is always on top of it!”
- CCorey, Ashland City, Tennessee
“Was very nice smooth and easy to get a new home owners insurance policy added. Kayla was pleasant and got me the price I was looking for. 10/10 Hale will definitely keep my business.”
- JDJohn D., Nashville, Tennessee
“By far the lowest rates I was quoted. Kayla was super helpful and very quick to answer my questions and help me get coverage set up. Highly recommend!”
- BABeth A., Nashville, Tennessee
“Hale Insurance is absolutely the best!!! When I was new to the Nashville area their guidance was priceless and needed since we moved from an extremely small town in another state. When our daughter became a teenage driver, we again depended on their knowledge for the correct coverage. Now, seven years later they are still guiding us and showing us that our best interests are still their priority. Today I dealt with Lori, and she worked with me to lower a premium and still get great coverage. She contacted me to start this process, I was amazed to even be on their radar.
Lori, Emile or whomever you deal with are all pleasant and extremely knowledgeable. I just love that I found them 7 years ago and feel protected by their knowledge and work ethic.”
- SSSarah S., Nashville, Tennessee
“After an incredibly frustrating experience with my apartment complex this week, Hale Insurance has been a breath of fresh air. Kayla quickly and accurately addressed an issue for me twice (after being given incorrect information from said complex). Customer service here is top notch and I highly recommend using Hale Insurance for your insurance needs (I have been a customer since 2020).”
Valerie H., Nashville, Tennessee